Returns:
Return Eligibility: Due to the nature of the products (food & beverages), we do not accept returns. We want you to be fully satisfied with your purchase, and if there is an issue with your order, please contact us immediately for assistance.
Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact our customer support team immediately. We will assist you in resolving the issue by offering a replacement or refund, depending on the circumstances.
Contact Us:
If you have any questions or need support, please reach out via Email or Contact Form.
Email: pxrventures@gmail.com
Contact Form: Tokyo Sweets Contact
Customer service: Monday to Friday between 9:00 am to 5:00 pm CET.
Tokyo Sweets is a portfolio brand of PXRVENTURES OÜ holding company.
VAT: EE102670671
Registry Code: 16789455
Address: Kesklinna linnaosa, Tornimäe tn 3 // 5 // 7, Tallinn, 10145, Estonia
Phone: +1 (223) 253-2079